---
title: "Support"
description: "Help with Lookpix: answers to common questions and how to reach us."
url: https://lookpix.app/support
---

# Support

> Something not working, or an idea for Lookpix? Write to hello@lookpix.example. Answers to common questions are below.

## Does Lookpix upload my photos?

No. Lookpix reads and understands your library on your iPhone. Your photos, files and searches never leave it, and there is no account.

## What can I search for?

Things in pictures (food, pets, beaches), words written in photos and documents, file names, kinds of file, dates and sizes. For example “screenshots this week” or “PDFs larger than 5 MB”.

## What is Smarter Search?

An optional on-device model, part of Lookpix Pro, that understands whole descriptions like “red car at night”. It's a one-time 155 MB download and runs entirely on your iPhone. You can delete it in Settings at any time.

## What's free, and what's in Pro?

Search, text in photos, the Smart Library, reviewing duplicates and 50 swipes a day are free. Pro adds deleting in bulk, video compression, unlimited swipes and Smarter Search, for $19.99 a year with a 1 week free trial, or $39.99 once (in India, ₹799 a year or ₹1,399 once).

## Will it work with iCloud Photos?

Yes. Lookpix indexes your Photos library, including pictures kept in iCloud whenever iOS can provide them. Files in iCloud Drive are listed too, and never downloaded on their own.

## Can Lookpix delete things by itself?

Never. Every removal is something you choose, and iOS asks you to confirm. Deleted photos go to Recently Deleted, where you can recover them for 30 days.

## Which iPhones are supported?

Any iPhone that runs iOS 26.