---
title: "FAQ"
description: "Answers about Lookpix: privacy, what you can search for, iCloud Photos, Smarter Search, pricing, the free trial and refunds."
url: https://lookpix.app/faq
---

# Questions, answered

### Does Lookpix upload my photos?

No. Lookpix reads and understands your library on your iPhone. Your photos, files and searches never leave it, and there is no account.

### What can I search for?

Things in pictures (food, pets, beaches), words written in photos and documents, file names, kinds of file, dates and sizes. For example “screenshots this week” or “PDFs larger than 5 MB”.

### What is Smarter Search?

An optional on-device model, part of Lookpix Pro, that understands whole descriptions like “red car at night”. It's a one-time 155 MB download and runs entirely on your iPhone. You can delete it in Settings at any time.

### What's free, and what's in Pro?

Search, text in photos, the Smart Library, reviewing duplicates and your first 200 swipes are free. Pro adds deleting in bulk, video compression, unlimited swipes and Smarter Search, for $19.99 a year with a 1 week free trial, or $39.99 once (in India, ₹799 a year or ₹1,399 once).

### Will it work with iCloud Photos?

Yes. Lookpix indexes your Photos library, including pictures kept in iCloud whenever iOS can provide them. Files in iCloud Drive are listed too, and never downloaded on their own.

### Can Lookpix delete things by itself?

Never. Every removal is something you choose, and iOS asks you to confirm. Deleted photos go to Recently Deleted, where you can recover them for 30 days.

### Which iPhones are supported?

Any iPhone that runs iOS 26.

### Is Lookpix free?

Yes. Search, text in photos, the Smart Library, reviewing duplicates and your first 200 swipes are free, with no account. Pro is only for the cleanup power tools and Smarter Search.

### How does the free trial work?

The yearly plan starts with a 1 week free trial. Cancel at least 24 hours before it ends, in Settings › your name › Subscriptions, and you won't be charged.

### Yearly or Lifetime?

Yearly costs less to start and comes with the free trial. Lifetime is one payment, yours to keep, and shared with your family through Family Sharing.

### How do I cancel?

In Settings › your name › Subscriptions on your iPhone. Pro stays on until the end of the period you've paid for.

### I have a new iPhone. Do I pay again?

No. Sign in with the same Apple Account and tap Restore Purchases in Lookpix's Settings.

### Why is it cheaper in India?

India's prices are set by hand, ₹799 a year or ₹1,399 once, instead of the App Store's automatic conversion.

### Can I get a refund?

Purchases go through Apple, so refunds do too. Ask for one at reportaproblem.apple.com.